Privacy Policy

1. Introduction

Welcome to Empire Zero.

Empire Zero is a medieval strategy and fortress-building mobile game in which players build, upgrade and defend their fortress, manage resources, recruit armies and progress through the game.

We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored and shared when you play Empire Zero, visit our website or contact us for support.

In this policy, “we”, “us” and “our” refer to the operator of Empire Zero.

2. Information We May Collect

Depending on how you use the game and which services are enabled, we may collect or process the following categories of information.

Device and technical information

This may include:

• Device type and model.
• Operating system and version.
• App version.
• IP address.
• Device identifiers and advertising identifiers.
• Language and general regional settings.
• Diagnostic, crash and performance information.

Game and gameplay information

This may include:

• Game progress and fortress level.
• Resources, buildings and upgrades.
• Game settings and preferences.
• Purchase and transaction status.
• Rewarded advertisement interactions.
• Information needed to prevent fraud, abuse or duplicate rewards.

Purchase information

Empire Zero may offer optional in-game purchases.

Payments are processed through Google Play and associated payment services. We do not directly receive or store your full payment card details.

We may receive purchase-related information, such as product identifiers, transaction references and purchase verification status, to deliver purchased items and manage entitlements.

Advertising information

If advertising is enabled, advertising providers may process information such as:

• Advertising identifiers.
• IP addresses.
• Ad impressions and interactions.
• Device information.
• Diagnostic and fraud-prevention information.

Rewarded advertisements may be offered in exchange for optional in-game rewards, such as doubling eligible offline resource earnings.

Support communications

If you contact us, we may collect your email address, the contents of your message and information you voluntarily provide to help us respond to your enquiry.

3. How We Use Information

Information may be used to:

• Operate and maintain Empire Zero.
• Save and manage game progress where supported.
• Deliver purchased products and in-game entitlements.
• Provide rewarded advertising and manage rewards.
• Improve gameplay, stability and performance.
• Diagnose technical problems.
• Detect fraud, abuse and unauthorised transactions.
• Respond to support requests.
• Meet applicable legal and regulatory obligations.

We do not sell personal information as a standalone product.

4. Third-Party Services

Empire Zero may use third-party services to operate the game and provide advertising and purchases.

These services may process information in accordance with their own privacy policies.

Google Play

Google Play may process information relating to app installation, purchases, payments, account services and app distribution.

Google’s privacy policy: https://policies.google.com/privacy

Google AdMob

Empire Zero may use Google AdMob to display advertisements, including optional rewarded advertisements.

Google AdMob and its SDK may collect or process device identifiers, IP addresses, advertising interactions, diagnostic information and other information required for advertising, analytics and fraud prevention.

Where required, advertising consent choices are managed using Google’s User Messaging Platform (UMP).

Google’s privacy policy: https://policies.google.com/privacy
Google advertising information: https://policies.google.com/technologies/ads

RevenueCat

Empire Zero uses RevenueCat to help manage and verify in-app purchases and subscription-related entitlements where applicable.

RevenueCat may process purchase information, transaction identifiers, app user identifiers and related technical information.

RevenueCat’s privacy policy: https://www.revenuecat.com/privacy/

Other services

Other third-party services may be used to support game functionality, analytics, crash reporting, cloud storage or other features. Where applicable, those services may process information in accordance with their own privacy policies.

5. Advertising and Consent

Empire Zero may display optional advertisements.

Rewarded advertisements are optional and may provide in-game benefits when successfully completed.

Where required by applicable privacy laws, we will request consent before using advertising technologies that require consent.

You may be able to manage advertising preferences through your device settings or the consent options provided within the game.

Disabling personalised advertising does not necessarily mean that all advertising will stop. Non-personalised or contextual advertisements may still be displayed.

6. In-App Purchases

Empire Zero may offer optional purchases, including resource packs and other game-related products.

Purchases are processed through Google Play and supported purchase management services.

We may process purchase verification information to:

• Confirm successful transactions.
• Deliver purchased content.
• Restore eligible purchases.
• Prevent duplicate or fraudulent transactions.
• Resolve purchase-related support enquiries.

We do not store your complete credit card or payment account details.

Refunds and payment disputes are generally handled through the relevant app store or payment provider.

7. Data Storage and Security

We take reasonable steps to protect information processed in connection with Empire Zero against unauthorised access, loss, misuse, modification or disclosure.

Depending on the services used, information may be stored or processed by third-party providers in Australia or other countries.

No method of electronic storage or transmission can be guaranteed to be completely secure.

8. International Data Transfers

Some third-party service providers used by Empire Zero may operate outside Australia.

This means information may be processed in countries where those providers maintain facilities or engage service providers.

Where applicable, we take reasonable steps to ensure information is handled appropriately and in accordance with relevant privacy requirements.

9. Data Retention and Deletion

We retain information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal requirements.

Retention periods may vary depending on the type of information and the third-party service involved.

You may contact us to request access to or deletion of personal information that we hold about you, subject to applicable legal requirements and any legitimate reasons for retaining it.

Some transaction records may need to be retained for accounting, fraud prevention or legal purposes.

Information held by third-party providers may also be subject to their own retention and deletion procedures.

10. Children’s Privacy

Empire Zero is not intended to knowingly collect personal information from children in circumstances where parental consent is required.

We do not knowingly request personal information from children unless necessary and legally permitted.

If you believe a child has provided personal information to us inappropriately, please contact us so that we can investigate and take appropriate action.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of personal information where applicable.
• Withdraw consent where processing is based on consent.
• Object to certain uses of your information.
• Make a privacy complaint.

To exercise these rights, contact us using the details in the Contact Us section.

We may need to verify your identity before responding to certain requests.

12. Australian Privacy

We aim to handle personal information responsibly and transparently.

Where the Australian Privacy Act 1988 and Australian Privacy Principles apply to our operations, we will handle personal information in accordance with the applicable requirements.

You may contact us with a privacy complaint. We will review your complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner: https://www.oaic.gov.au/

13. Cookies and Website Technologies

Our website may use cookies or similar technologies to:

• Support website functionality.
• Remember website preferences.
• Understand website traffic and performance.
• Improve the website experience.

Third-party website services may also use cookies or similar technologies.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Empire Zero, our services, applicable laws or our information-handling practices.

Any changes will be published on this page with an updated revision date.

We encourage players to review this policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, how information is handled or wish to make a privacy request, please contact:

End of Privacy Policy